Guides

If you're having trouble locating your uploaded resume and cover letter, please check the following:

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Is it in your ‘Jobs Applied To’ section?

You may have uploaded a job-specific resume and cover letter, which is why you could not find them in the ‘Résumés & Cover Letters’ page in your Portfolio.

In order to view your job-specific resume and cover letter, please do the following:

1. Click on Job Postings > Jobs Applied To.
2. Select the position you applied for, which will bring up a page.
3. Scroll down to the 'Job Posting Résumé and Cover Letter' section.
4. Click Download original document under Resume or Cover Letter document to view the resume or cover letter you uploaded.

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Is it in your Portfolio?

You may have uploaded a general resume and cover letter, which is why you could not find them in the ‘Jobs Applied To’ page.

Go to Portfolio > Résumés & Cover Letters, then click on the file name of your resume and cover letter to view and download your resume and cover letter.

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Is it in a different account?

You may have logged into a different account.

If you have another account, please log into that account instead.

If you have difficulties with logging in, you can refer to I Can’t Login Using My Username & Password for assistance.