This often happens in Step 4 of an application. This indicates that a mandatory folder set by the employer is empty.
You will see the following section below each step of an application: You must complete the following information to proceed with this application.
Folders listed here must have a file included in them so that you can submit your application.
You can upload a placeholder file instead, such as a document explaining the current situation. This will allow you to apply for the posting.
Once you obtain the required document, simply log into your account and update the files on the ‘Supporting Documents’ page of your Portfolio.
You can make changes to your Supporting Documents at any time, even after applying, and they will automatically update for the employer in real time.