If you receive a pop-up saying that the file may be corrupted/incompatible, please refer to How To Format Corrupted or Incompatible Files for tips on how to reformat the document into a new PDF.
This guide is also helpful if you see the message “Please allow up to 2 hours for your documents to be uploaded to your Portfolio” and more than 2 hours have passed.
After saving your document as a new PDF or compressing it, please attempt to upload it.
