Guides

There may be a few reasons to this, including:

‍

1. Your employee account has not been set up

If your employer has signed up to use our system, it is possible you will receive an email with the subject “[Your School Board] requested an employee account for you” from info@simplication.com:

If you received this email, please visit Linking/Creating Employee Accounts for instructions on how to set up your employee account.

‍

2. You logged into a different account

If you have multiple accounts, make sure you’re logged into the correct one. Please log out and try logging into your employee account instead.

‍

3. You just set up your employee account

Please note that it takes about 1 business day for your account to be processed. This means that the EasyConnect tab may not appear immediately.

‍

If you have checked these possibilities and still cannot see EasyConnect, please contact our support team for further assistance.