You might be logged into a different account. To resolve this, please check that the Application Number associated with your current account matches the one in the renewal notification email we sent you.
If the numbers don’t match, log out and sign in with the correct account.
NOTE: Employee accounts do not need to be renewed. They stay active and visible to the school board as long as their access has not been revoked.
If you need further assistance, feel free to contact our support team.